What each status message means
Six messages cover almost every case.
- Under process: in the queue, nothing is wrong - wait
- Documents not received: confirm the courier reached the processing office within the dispatch window
- Objection raised: act immediately, this one stalls forever if ignored
- PAN allotted: the number exists and the e-PAN is emailed to the address on the application
- Dispatched: track the consignment reference
- Application failed or rejected: the fee is not refundable and a corrected fresh application is required